But I’ve never quite been so stressed and panicked by an app notification in my life! I even drove back to the charger to try and figure out what was going on - ultimately depleting the entire original charge I paid for. Ultimately, the app never charged me the idlying fees, and the notifications stopped. I continue getting these crazy notifications, even though I can see clearly in the app that my charging sessions have ended hours ago. ![]() The customer service voicemail for drivers says, “There is no one here to take your call” and hangs up. I am obviously panicking (as my car is in my driveway at home and I see no end to these fees racking up), so I call customer service. Hours after unplugging my car and ending my charging session in the app, AmpUp starts sending me notifications saying I’m being charged idlying fees. It was so hard figuring out how to charge the car in the first place, but that was just the beginning. Honestly, this is the worst app I’ve ever used. Charging your car using AmpUp is only the beginning - get the app and become a host! Make money and help take polluting internal combustion cars off the road by installing AmpUp-enabled chargers at your place of work or residence. Note that prices and idle fees are set by hosts, and AmpUp does not have any control over those fees or policies. If you have an issue, our support staff can get back to you within 24 business hours to address your charging or billing issue. Get push alerts before idle fees start with a reminder to move your car.ĪmpUp provides customer support for drivers. Hosts sometimes set up idle fees, which promote charger availability by encouraging drivers to vacate the parking space after charging. Hosts set their own prices and policies, and AmpUp handles payments on their behalf. See charging session history and receipts. Know exactly what you’re paying and how many kWh you have added to your vehicle. ![]() See how your charge is progressing right on your phone. AmpUp makes the policies and pricing transparent for drivers, so you can see what charging speed you’re getting and what you are paying per minute or kWh of charging. You can also link your existing RFID card or badge - or request a new AmpUp RFID card - to swipe and charge quickly without your phone.Įach charger host sets the prices and policies for their chargers. Save your payment method so you can charge quickly and easily on any of AmpUp’s thousands of chargers. Pay using a credit card or with a card in your phone’s wallet. Some locations require special access, which you can request from the charger’s host. Or check into a charger reserved at a location in advance. Just scan the AmpUp QR code on the charger with the app’s QR reader to start your session in seconds. Discover not only AmpUp powered chargers, but also chargers from other networks. Bookmark favorite chargers or enable notifications for when an occupied charger becomes available. People like you!įind chargers nearby or on your route, see if they are available, and even reserve them ahead of time. AmpUp makes charging easy by enabling building and property owners to provide charging for their residents, workers, or people just passing by – seamlessly and hassle free. ![]() If you own an EV, you know how frustrating it can sometimes be to charge.
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